Contact us

Let's build your community platform

Whether you're ready to launch or just exploring, we're here to help you create the perfect social commerce experience for your community.

  • Schedule a personalized demo of your community platform.

  • Get expert guidance on launching your social commerce app.

  • Explore partnership and integration opportunities.

Prefer email? hello@getsodium.com|Response within 24 hours

FAQs

Frequently asked questions

Haven't found what you're looking for? Try Sodium's wiki or contact us.

faq.items.transactionFee.question
faq.items.transactionFee.answer
Why can't I get my own app on Starter?
Apple rejects "template apps" (many similar apps from one developer). On Growth, your community runs inside our shared Container App but looks 100% like yours with your branding. On Scale, we publish to YOUR App Store account.
Can I set my own vendor commission?
Yes! You decide how much vendors pay you (0-30%). Sodium takes a cut of YOUR commission, not the vendor's. Higher commission = more revenue for you AND Sodium. We're aligned. Your vendors only see one fee—the commission you set.
How fast are vendor payouts?
With Sodium's managed Stripe Connect, vendors get paid within 2-7 business days. With your own payment gateway (BYOPG), you control payout timing directly. Digital products and established sellers qualify for faster payouts.
faq.items.feeCap.question
faq.items.feeCap.answer
What happens to my data?
You own your data. Unlike Facebook or Instagram, we never sell your community data or show third-party ads. You can export your member list, content, and analytics at any time. Your community, your data, your rules.
What if I outgrow my plan?
Upgrade anytime with no downtime or data loss. Higher tiers mean you keep more of your revenue (75% → 80% → 85%). We'll even email you when upgrading makes financial sense based on your transaction volume.
Can I migrate my existing community?
Yes, we help you migrate from Facebook Groups, Discord, Slack, and other platforms. Our migration tools import your members, content, and history. Scale plan includes white-glove onboarding support.

Ready to own your community?
Launch your platform today.today.

Join thousands of community leaders who have transformed their audiences into thriving social commerce platforms.

Launch my platform

Product

Company

Integrations

Resources

Legal

© 2026 Sodium, Inc. All rights reserved.